PRODUCTS   HOW TO ORDER   FAQs   COMPANY   PRESS & REVIEWS   DOWNLOADS   CONTACTS   HOME
 


How To Order


 
  ORDERING
WARRANTY
SECURITY
 
  Warranty


All Zero One products are sold with a one year warranty that covers all defects in material and workmanship with the following specific exceptions:
  • Damage caused by improper installation or adjustment
  • Damage caused by accident, unreasonable use, or neglect
  • Damage caused by an act of God
  • Damage from failure to follow instructions contained in the Owner's Manual
  • Damage from repairs performed by someone not authorized by Zero One Audio
  • Any unit on which the serial number has been defaced, modified, or removed
  • Damage occurring during shipment, other than that arranged by Zero One Audio
  • Units which have been altered or modified in design, appearance or construction

This warranty covers only the actual defects within the products themselves. During the warranty period, Zero One will, at its option, either repair the defect, or replace the defective product, or the defective parts, or components thereof with the then current product/component in use by Zero One Audio, at no charge to the owner for parts and labour covered by this warranty. If necessary repairs are not covered by this warranty you will be charged for the repairs and/or the examination.

If non-warranted repairs are needed, we will notify you of the estimated cost and ask for your authorization to perform said repairs. You must pay shipping charges incurred in getting your product to the factory but these will be refunded if the repairs are covered by the warranty.. We will pay the return shipping charges if the repairs are covered under the warranty. Please save the original shipping cartons, as the unit should be returned in the original carton and packing. If damage occurs as a result of the unit being returned in non-original packaging, Zero one reserves the right to void the warrantee.
Please email or call first for a returns number before you ship a unit back to us.

 


Copyright © 2002-2004 www.zerooneaudio.com. All rights reserved.